FAQ
What is your return policy?
All sales are final. In the rare event that you receive a defective product, please contact us at info@almlaactive.com, and we'll be happy to assist you.
What is the estimated processing and shipping time?
As a small business, we take pride in hand-packaging and carefully preparing each order.
Orders are typically processed between 1-2 business days and delivered within 5-7 business days. You can use the chat function on our website to track your order and get the latest updates on its status.
What size do the socks fit?
Our socks are designed to fit US women's sizes 5-10 comfortably
What are your washing instructions?
In cold setting, socks inside out to protect the embroidery and air dry.
Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned for future expansions!
Do you do wholesale or partnerships?
Yes, we do! If you’re interested in featuring our socks in your studio or exploring wholesale and partnership opportunities, please email us at info@almlaactive.com.
When is the next drop?
We release new themed drops every few months. Follow us on social media and subscribe to be the first to know about our upcoming launches and exclusive updates!
Instagram: @almlaactive
TikTok: @almla.active
How can I contact you if I have more questions?
For any additional inquiries or support, please submit a question here, or email info@almlaactive.com